Return Policy

Sometimes, stuff happens. We understand that and want you to be completely satisfied with your purchase. When you make the decision to put your signage needs in our hands, we do not take it lightly. Whether your signs arrived damaged, you notice a typo, selected the wrong shipping by mistake, or just aren't satisfied with them, contact us right away. We've got the best Returns Policy of any Online Sign Company, Period.

Custom Printed Signs
While Custom Printed Products are not accepted for return under any circumstances if there is a problem with your custom signs, please send us an E-mail. If possible, include a picture of the issue (spelling, damages, off color) for our Customer Care department to use in resolving things for you. A 0.5" tolerance is allowed on all dimensions of any hemmed product. Finished products within this margin, even if a custom size is requested, will not be replaced.

Support Tickets are answered within one [1] hour (during normal business hours) and our staff prides themselves on providing resolutions that our customers can feel good about. Little known secret - only one person at Signs2Trade is allowed to say "No"&emdashand if he is ever asked to step in and tell a customer "No" he'll say "No" to the asker, making our Customer Care Department have to look for creative ways to say "Yes".

Stock Signs
Stock Items may be returned to us within three [3] business days of receiving them. Stock items are those without custom printed graphics, or those in which, if custom printed graphics came with them, can be readily be reused with different graphics.

If returning a stock item for reasons other than a defect with the product, you will be responsible for shipping it back to Signs2Trade. Once received back, and it is verified that the stock product was not used, a refund will be processed for the amount that was paid for the stock item.